Three Hour Service

Please don't place the order until you read and understand the terms of service description. Please don't place the order until you have no any confusion.

This section is for academic posters. Here, academic poster means "typical academic poster". Normally, contains subject, author, school/institute name, detailed text content. If your academic world is in graphic design, social event, or your poster is about academic event, not about academic. Your poster looks like graphic poster, event poster, ad poster etc., please order a graphic poster.

Turnaround Time - Service available

Three hour service is available from 9 am to 6 pm, Mon to Sat. Long weekend's Saturday and Monday are not included. Please contact us between 9am to 6pm for inquires. We don't take care of three hour service order on Sunday and whole long weekend, including responding phone call, emails, pick up etc. 

If you place the order before 12 noon, and approve the E-proof for printing before 3pm. We guarantee your poster will be ready for pick up in three hours since you approve the E-proof for printing. If you place the order after 12 noon, approve the E-proof for printing between 3pm to 9am, we process your order as next day's three hour service. Your poster will be ready for pick up at 12 noon.  

Place Order

Please choose the correct turnaround time, shipping method etc, fully fill in the order information correctly.  UTPoster don't modify the information customers submitted. We only provide the services written on the web page. We will try our best to accommodate all customers' needs. All customization MUST be approved through email by UTPoster BEFORE the order is placed. After the order is placed, there are NO exemptions.If the customer request the service contradicts with the service he/she ordered, that order might be delayed or declined. 

Please use our online order system to place the order. We don't accept walk in and email order. If your file is too big to be uploaded with online order, you may upload it to somewhere else, like “Drop Box”, etc. and email us the download link. We don’t copy files from clients’ USB memory.

The price is based on sqft. There is 25% extra charge for the poster smaller than 10 sqft.

There is $1.99 default charge for fabric carry bag or fabric poster carry box on each poster. If you want to remove it, contact us after you place the order. For some reason, such as shipping service required, it can't be removed.

We don't print posters with full, dark background color. 

E-proof

When we start to process your order, first, we send you E-proof. Please check it and approve it for printing.

If we receive your file between 9am-4pm, it takes around 1 hour receive the E-proof through email from us. 

If we receive your file between 4pm-12am, the E-proof will be sent to you on next day before 10am. 

If we receive your file between 12am to 9am, the E-proof will be sent to you in the same day before 10am. 

Please call us ASAP between 9am to 6pm if you don't get the E-proof in time. Otherwise, we are not responsible for the delay.

Please approve the E-proof by email and say: "The final version e-proof looks fine, please go ahead to print". We won’t print your poster until we see that sentence. The customers take full responsibility for the printing result. We are not responsible for any problem in E-proof. Such as low resolution, mess code, shift etc. If you need modification, please send us updated version by email with the order number in the subject. 

Once you approve the e-proof for printing, it means you will have to pay for this customized poster. We don’t accept cancellation after you approve the e-proof.

Pick up

Please come to pick up after 3 hours since you approve the e-proof.

Payment:

UTPoster online order system has no payment function. Pick up orders are paid when the customers pick up. Shipping order customers need to provide the credit card information (We need number, expiry date and security code. We don't need name and address) when the E-proof is approved for printing.

If the customer don't provide detailed business, office, lab or school address related with poster, with phone number and supervisor's name, we can't identify that customer. For billing and payment security reason, we will probably either decline that order, or ask for cash payment before we process that order, or when customers pick up, we accept cash only. 

In some situations, we need payment in advance.

Update order information

If you need to update order information, such as turnaround service, the address, email, poster size and so on, please cancel the initial order first, and then place a new order. We don’t accept order information updated by phone or email.

Update the file

If you only need to update the content of the file, not the size of the poster, you don't have to place new order. You may email us the updated file with the order number in the email subject.

Cancellation

You may cancel your order by email before you approve the E-proof for printing. Say: "Please cancel this order". Please include your order number in the email subject. Otherwise your cancellation wont' be accepted. We don't accept cancellation by phone.

We reserve the right of final explanations about the terms of service description.

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